Mi Windows and Doors Consumer Complaints All Reviews

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Mi Windows and Doors Reviews

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  • MI Window 3500 Series Seal Failure

    Contacted MI regarding seal failure on 3 windows which allowed mold and mildew to grow between the 2 layers of glass. According to them. I must measure the windows, submit my request for new window parts, pay for the shipping, and pay for someone outside of their company to remove the defective part and make the repair. That's a warranty? I might as well contact someone local to completely replace the windows with another brand. Ultimately it wouldn't cost much more. I would advise consumers to stay away from this product line. They don't stand behind their products. More...
    (Home Improvement)
    2015Fedup's Picture   2015Fedup    0 Comments   Comments
  • Terrible quality windows - MI Windows and Doors

    Stay away from these poor quality windows! My 8 year old windows are failing one by one. (Sadly I have a lot of their windows in my house) I reached out to the company and they said that since I'm not the original owner there is no warranty. Windows failing at 8 years old is just poor build quality. 4 windows failed in a 2 week period! Now 12 windows have failed since this summer! (sounds like a manufacturing defect to me) Do not buy unless you want to have to rip them out every couple years. MI does not stand behind their product. More...
    (Home Improvement)
    ericlight's Picture   ericlight    0 Comments   Comments
  • Certainteed window warranty

    After numerous emails, phone calls, submitted forms only to resubmit another form, pictures, copies of original label, and a $50 shipping fee - I receive the grossly wrong size glass and not even in a sash. No one said there wouldn't be a sash, was I suppose to assume this? I could replace one window sash for another. Who knows what a professional will charge for this labor on my great window with the "lifetime warranty". I would have been better off to call a local glass company for replacement. I've spent many hours trying to get a window replaced under its'... More...
    (Home Improvement)
    BelindaDoty's Picture   BelindaDoty    1 Comments   Comments

    I had installed MI (metal Industries) windows in my entire house. Almost starting the 3rd-4th year the seals started failing. I replaced many sashes over the years, but until they are all replaced the seals fail and fail. I presently have several fogged and discolored panels. I dont know if I should just replace the entire replacement window at this point. They are now 20 years old and a headache. The warrant expires at 10 years but starting at the 3rd year there is a cost incurred of the homeowner. More...
    (Home Improvement)
    ajp0007's Picture   ajp0007    3 Comments   Comments
  • Windows

    Very poor quality windows. I have had my house for just 9 years and the windows were installed when new. I have had to replace one or two windows each year. They will provide a replacement at no charge, but I need to pay shipping and install. I am now facing a replacement of a window I already replaced a few years ago. Stay away from this company! More...
    (Home Improvement)
    bevers's Picture   bevers    2 Comments   Comments
  • Warranty in question

    I have been in my home for 9 years. I have recently contacted MI Windows and Doors about the seals on their windows. They are stating that the windows are covered under the warranty and that they will replace them. However, I have to measure, pay for the shipping, and install or have them installed myself. Keeping in mind that any error in measuring would be at my expense. Also, when I asked why I would have to pay for shipping they stated that the warranty just changed as of 1/1/10. How does a warranty change? Shouldn't they be responsible, and stand behind their work? Any... More...
    (Repair Services)
    reallymadd's Picture   reallymadd    1 Comments   Comments

    My home was built in 2002 with the 8500 series windows and I now have 14 of 26 windows with seal failures. Since I am the 2nd owner of the home (the builder lived in it for a year) MI will not back the warranty so I'm stuck with an $8000 repair job and I'm guessing the other windows are soon to fail as well. Their customer service is horrible and rude, no help at all. Stay far, far away from MI because they do not stand behind their inferior products and you (or the person who buys your home from you) will pay dearly. More...
    (Home Improvement)
    cfdlab's Picture   cfdlab    4 Comments   Comments


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